Shipping
Shipping and handling time:
Most orders will process and ship same-day if ordered by 12:00 PM, and also depending on the item and what country store ordered from. The time needed to process an order for shipping varies by country. Estimated shipping times depend on the item, and from what country ordered from and shipping from

We will do our part to meet these shipping estimates but cannot guarantee them due to actual delivery time depending on the shipping service and on customs.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs, or for random miscellaneous charges that may apply by country.

Returns & exchanges
We accept cancellations if requested within: 1 Hour of purchase.
All orders are usually processed and shipped immediately within 2 hours.
We do not accept returns or exchanges from orders shipped direct from factory overseas.
All Orders are 100% Fully Guaranteed – Fully Guaranteed for delivery on all orders.
There is a 30-day refund guarantee for all orders shipped from our headquarters in L.A. USA.
If there is ever anything wrong with any item(s), we fully guarantee our products and will make sure you receive a good and healthy item. If ever any rare faulty item, we would have the original shipped back to either our USA or Europe location, then you would receive a brand new shipment of what was originally ordered. Your purchase is fully guaranteed, as you can feel completely safe with your purchase with The North Face online store. It is important to be certain of the purchase before completely checking out and purchasing an item. We process and ship immediately once ordered. We do not accept returns or exchanges, however, we do honor a reshipment of the original purchase order.

Privacy policy
We solely use shipping and billing address, and contact information:
To communicate with you about your order
To fulfill your order
Processing Time
All orders are processed immediately and usually ship same-day.

Depending on what country the order is from and stock availability, it will ship from one of our The North Face online store locations worldwide.

All Orders are 100% Fully Guaranteed